Experienced, Relevant Answers
Once upon a time, potential residents were handed a key and told to “look the place over”. In the eighties, leasing consultants were told to “close hard and close often.” In the nineties only the most “innovative” operators had a website. Now, instant ratings about your community appear on third party websites (or your own), while leasing kiosks and expanded virtual corporate universities are becoming common. We have over 37 combined years of experience within the multifamily industry and know that today’s multifamily operators require increasingly sophisticated, integrated, technology-based solutions.
We offer:
- Affiliate and Afinity Partnership Consultation & Services (create alliances that enhance growth)
- Brand Positioning Consultation & Services (brand equity research, options and positioning strategies)
- Customer Satisfaction & Retention Consultation (focus groups, benchmarking, loyalty development)
- Discovery Mapping (anchoring your vision with tactical mapping)
- Growth-related Marketing Plans and Campaigns Consultation or Development
- Growth-related Marketing Services ( collateral, events, online, public relations, target market)
- Internal Brand/Culture (vision, mission, principles, leadership development, employee engagement)
- Operations Consultation (creating information, measurement and rewards systems)
- Strategic Planning (blueprints with action plans)
- Training & Development Services (creating tools, providing training that measures & sustains performance for start-ups)
- Website Design & Development (Graphic design, content management systems, etc.)